Privacy Policy

The following Privacy Policy governs the information collection practices of Beyond XP Events Pvt. Ltd and its associated entities ("Company," "we," or "us"). It outlines the types of information we gather about you while you use www.beyondxp.in and other websites, applications, and channels operated by the Company (collectively, the "Site"), and the ways in which we use this information. At Beyond XP, we understand the importance of your privacy and are dedicated to securing your personal data. We process your data in accordance with applicable laws and regulations, including India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and the rules made thereunder, following industry best practices.

Purpose and scope

This Privacy Policy applies primarily to information we collect online; however, it may also apply to some data you provide offline or through other means (for example, at a live event or retreat, via telephone, by email, or through registration forms).

This Privacy Policy describes the manner in which the Company collects information from all end users of our services (the "Services"), including those who access our Services but do not register ("Visitors"), and those who purchase tickets, book immersions or experiences, or engage us for event and partnership services ("Participants" or "Clients").

How we collect data about you

We may collect different data from or about you depending on how you use the Site.

Data you provide to us:
Data we collect through automated means:
Some information is collected through cookies, web beacons, and tracking technologies. Please refer to our [Cookie Policy] for details on the cookies we use.

The types of information we collect and store

We may collect personal information about you and store it in connection with the provision of our Services. Personal information may include: name; email address; mailing/billing address; masked payment-card information (for refunds); age; gender; emergency contact details; dietary and accessibility requirements; health information you voluntarily provide for safe participation; responses to surveys and questionnaires; sign-up source; date of account creation and updates; IP address; device type; operating system; browser; email opens and clicks; user ID; behaviour on the Site; booking and order details; location; language; country; time zone; feedback and ratings; testimonials (with your authorization); telephone number; and call recordings where applicable.

How we use your personal information

We may use the above personal information to: operate, improve, or promote our Services; deliver the events, retreats, immersions, and experiences you have booked; contact you, including when you have opted to receive emails; respond to your inquiries; monitor and analyse trends such as booking history and behaviour on the Site; market our products and Services through email marketing and advertising, including retargeting via Google and Meta; perform accounting, administrative, and legal tasks; and personalize your experience for better and more efficient service.

Where we rely on your consent (for example, for marketing communications), you may withdraw that consent at any time. To withdraw consent, email us at tribe@beyondxp.in with the subject line "IMP: Withdrawal-of-consent". Withdrawing consent is as easy as giving it, and we will action your request within the timelines prescribed under applicable law. Withdrawal will not affect the lawfulness of any processing carried out before your request.

Who has access to your data within our organization

Within our organization, access to your data is limited to those who require it to provide you with the Services you purchase from us, to contact you, and to respond to your inquiries, including refund requests. These team members may sit in functions such as experience design, events and operations, marketing, customer support, and leadership. Employees only have access to data relevant to their role, on a "need to know" basis.

Who we share your data with outside of our organization, and why

Processors / service providers. We may use service providers to operate and improve the Site and to assist with functions such as payment processing, email transmission, surveys, data hosting, advertising, marketing and analytics, ticketing, and technical and customer support. We take measures to ensure these providers access, process, and store your information only for the purposes we authorize, through data processing agreements.

Authorities. We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is required by applicable law, regulation, or legal process; or if necessary to enforce our Terms of Use, protect rights, property, or safety, or prevent fraud or abuse.

Transfer of business. If we (or our assets) are acquired, or if we undergo a change of control, merger, or insolvency, personal information may be among the assets transferred to or acquired by a third party.

Why and for how long do we store your information

We retain information collected from you for as long as necessary to: enable you to use our Site and Services; honour your communication preferences; provide refunds where applicable; understand traffic to our Site; detect and prevent abuse, illegal activity, and breaches of our Terms of Use; and comply with applicable legal, tax, or accounting requirements. We retain different categories of data for different periods depending on the type of data and the purposes for which it was collected, and we erase personal data once the purpose for which it was collected is no longer being served or your consent is withdrawn, subject to legal retention requirements.

Advertiser disclosures

Google Analytics. We use Google Analytics Advertiser Features to optimize our business, which may include remarketing, Google Display Network impression reporting, and demographics and interest reporting. Among other uses, this allows us to reach people who previously visited our Site and to remind you to complete a booking you began but did not finish.

Meta (Facebook/Instagram). As advertisers on Meta platforms, we (not Meta) may collect content or information from your interactions, which may be used in the manner described in this Privacy Policy.

Security

We implement administrative, managerial, and technical security measures to help protect your personal information, and we train our employees to handle personal data responsibly. While we strive to protect your personal information, no method of transmission over the Internet is fully secure, and we urge you to take precautions to protect your own information. In the event of a personal data breach likely to affect you, we will notify you and the Data Protection Board of India in plain language and within the timelines prescribed under the DPDP Act, 2023 and the rules made thereunder.

Your rights under the Digital Personal Data Protection Act, 2023

If you are a Data Principal under the DPDP Act, 2023 and the rules made thereunder, you have the right to:
To exercise any of these rights, please contact our Grievance Officer using the details below.

Grievance Officer

In accordance with the DPDP Act, 2023 and the rules made thereunder, the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of our Grievance Officer are:
We will acknowledge your complaint within 48 hours of receipt and endeavour to resolve it within one (1) month, in accordance with applicable law.

Our policy concerning children

Links to other websites

Our Site may contain links to websites not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit, as we have no control over and assume no responsibility for their content or practices.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page. If we make material changes, we will endeavour to provide appropriate notice. Changes are effective when posted. Please review this Policy periodically.

Contact us

If you have any questions about this Privacy Policy, contact us at tribe@beyondxp.in or visit https://www.beyondxp.in.

Last updated: 16 June 2026